Returns & Exchanges
At Kobeeās, we want you to love your natural glow, which is why we offer a 30-day satisfaction guarantee on all our skincare products. If you aren't completely happy with your purchase, we are here to make it right with a simple return or exchange process.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to start your request within 30 days of delivery.
Pack Your Items
Securely place the items in their original packaging or a similar sturdy box to ensure they arrive back to us safely.
Ship It Back
Print your prepaid shipping label and drop the package off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing